Frequently Asked Questions
Everything you need to know about your Invogue shopping experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to our carrier's website to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Yes, Invogue ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.
Are the products on Invogue authentic?
Absolutely. We work directly with verified brands and authorized distributors to ensure that every item sold on our platform is 100% authentic and of the highest quality.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by visiting your account dashboard or contacting live chat.